Warranty

Osram Sylvania LED Module and Power Supply

OSI LED Module and OPTOTRONIC Power Supply or Control Limited Warranty

Osram Sylvania ICETRON Induction Lamps & Ballasts

(5) year OSI Quick 60 + Limited Warranty, (10) year limited warranty upon approval. (Contact Us)

Osram Sylvania T5 HO and T8 Ballasts

(5) year OSI Quick 60 + Limited Warranty

Osram Sylvania Warranty Customer Service

Osram Sylvania Warranty Inquiries

Housings and Craftsmanship

(5) year limited warranty on housings and all non-lamp/ballast components. (10) year limited warranty upon approval.

1st Source Lighting Warranty Inquiries

Conditions

Warranty coverage begins 30 days from ship date. Product damaged due to installation error or power fluctuations beyond component rating are not covered under warranty. Product returned without approval will not be processed. Charges for labor reimbursement for defective lamp and/or ballast will not be accepted by 1st Source Lighting. (10) year limited warranty requests must be approved. 

Exceptions

Vaportite T5-Pool High Bays or any other 1st Source Lighting fixture which is installed in a natatorium or pool environment is warrantied for (1) year. Warranty coverage includes housing, components, lamps and ballasts.